It wasn’t perfect, but it provided exactly what I needed when I used it. It used to be a great app to get lots of information about the theaters around you quickly and easily. But the app thinks that my Facebook login - THE SAME ONE I HAVE ALWAYS USED - is a brand new account or something. The profile even has my updated Facebook profile picture on it.
#FLIXSTER FANDANGO UPDATE#
How difficult can it possibly be, guys? I have the user id, I can literally show you where my profile is, but your worthless update removed my ability to log in to the account I’ve been using for nearly ten years. Numerous requests to Flixster support have been ignored, or met with empty promises. There is no way to log on to the profile that I KNOW is there that still has all my ratings and reviews from the years. It is linked to my Facebook but for some reason now when I sign into Flixster with the SAME FACEBOOK ACCOUNT I have had for a decade all of my 800+ ratings and reviews are gone. Worse than the Snapchat update that’s how bad this isįor over a YEAR after the update erasing all my sees and want to see was released I have tried unsuccessfully literally DOZENS of times to get Flixster to let me regain access to my profile, which by the way is still viewable on the internet. l can’t say I’m speechless, clearly, but it’s taken me the better part of the last 30 minutes trying to find words fitting for such a disaster.” It’s more that I’m just completely flummoxed as to who thought this was a good idea. Not once! The least you could do it make “details” the default menu with “buy tickets” the clickable option.
#FLIXSTER FANDANGO MOVIE#
If l wanted to buy movie tickets I’d use an app for that. Now I’ve got to navigate a Redbox rip-off menu which never loads, go into the movie, and close my eyes while clicking on the “details” option in order to avoid seeing movie times nobody cares about. The layout was great for endless scrolling through box office movies and DVDs. What was wrong with the old app? For someone who watches tons of movies but rarely sees them in theaters the old app was perfect. I initially wrote this as feedback after the update, but unfortunately that seems to have been a waste of time. For film lovers and movie buffs that loved the Flixster experience before, this is a significant step backward. Now a significant part of the simplicity of the app is broken (seemingly in an effort to make the UX Design more minimalist), but its form over function and really frustrates me that is was taken away. Please, please, please fix the Rotten Tomatoes aspect of Flixster to how it was before, as it was the easiest way to see what movies were coming out, check reviews and find movie times. I checked the Fandango app, and the “Full Review” links are in there, but only for a few screens worth before the app forces you to the mobile website for Rotten Tomatoes, which is not nearly as efficient for scrolling through the reviews. After watching a movie or before preparing to watch a movie I would scroll through all of the Rotten Tomatoes “reviews” (or as many as I had time for), diving deeper into the reviews where the quote seemed to encapsulate my feelings about a movie if I had seen it or intrigued me if I had not.
This feature alone was one of the most useful and simple reasons I used the app and now it’s gone. They are gone now for no apparent reason. Please add the Rotten Tomatoes “Full Review” links back into the Flixster app. Choosing a 3 star rating until I see something is done. I ask Flixter to get its act together so I don't have to be disappointed like this in the future. Whether it was wrong information retrieved by Flixter from the company the runs the theater, or some other reason, I'm tempted to just dump it altogether. Very frustrating to get excited to see a movie in IMAX only to be let down by a faulty app. We were already there and wanted to not waste our time, so we just went with it and saw it in 2-D again. It turns out the (company) theater's app only advertised Real-D 3-D and 2-D showings. She hands us tickets while telling us there is no IMAX showing at this theater. We drive out to the theater and ask for tickets to the IMAX showing. I noticed on the Flixter app that my local theater was showing it in IMAX & IMAX 3-D. We had both seen the movie in 2-D and regular 3-D. I went with a friend to a showing of Spiderman Homecoming. I hope they fix the problem I'm about to address, but I'm likely moving on to a theater specific app and will be keeping a lookout for improvements. My experience with this app has been great up until recently.
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